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Our staff are kind, approachable, eager to please and on property.  We're here for you and encourage you to communicate your needs and let us know if there's anything which would make your visit more comfortable.  If you have any other questions, email or text, I'm happy to help!


  • Can I stay overnight in the cabana?
    Though dreamy, the Treetop Soaking Cabanas are not overnight accommodations. Similar to spa services, they're a pampering service booked in addition to your room and enjoyed for 90 minutes.
  • Are the soaking cabana appointments for one or two people?
    Treetop Soaking Cabana appointments are for up to two guests and all Soaking Rituals have enough product for two guests as well. There is also a seating area if you'd like to share your appointment with another guest but do not wish to share the tub.
  • Is the tub large enough for two people?
    Yes, they are XL!
  • Do I need a reservation at the inn to book the cabana?
    No, you are not required to stay at the inn to book a Treetop Soaking Cabana. You can book your appointment online.
  • What is the difference between the Signature Soak and the Soaking Rituals?
    All appointments are 90-minutes. The Signature Soak includes essential oil infused bath salts, Aveda bath amenities, Turkish towels, robes and music. The Soaking Rituals includes all elements of the Signature Soak plus luscious upgrades! See our Treetop Soaking Cabanas page for descriptions on the three Soaking Rituals available.
  • May I bring my pet?
    Of course, you are welcome to bring your vacation buddy into the treetop soaking cabanas but they are not allowed on the furniture.
  • Do I need to wear a swimsuit?
    This is a bathing experience with full privacy during your rental; however, some guests feel more comfortable wearing a swimsuit.
  • Are children allowed?
    All Treetop Soaking Cabana guests must be 18 years or older.
  • How can I make sure I'm getting the cabana with the best view?
    Both Treetop Soaking Cabanas are set on a forested hillside and have the same view of Fontana Lake and the Smoky Mountains.
  • How can I buy what's included in my appointment?
    We sell the Turkish towels and the lemongrass essential oil (used to make the body cream) in our Honor Market along with other spa items.
  • Can I create my own customized Soaking Ritual?
    While we can understand wanting to customize your own, we can only offer the combination of two Soaking Rituals at this time. The cost for the elements of the second ritual is an additional $50. Please let us know in advance so we can make sure you're cabana is prepared for your arrival.

resort faq coming soon...

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