SOAK UP NATURE

WELCOME

FOR THE BEST EXPERIENCE, PLEASE REVIEW ALL DETAILS

Our staff are kind, approachable, eager to please and on property. We're here for you and encourage you to communicate your needs and let us know if there's anything which would make your visit more comfortable.

CONTACT-FREE CHECK-IN AT 4PM

Drive to the third building marked "arrivals" and find your note with directions to your unit just inside. Check in is at 4pm, we cannot guarantee early check in.

ROOM BALANCES

All room balances will be charged to the card on file upon arrival. If you would like to split charges, please add additional credit cards by following the secure link. Please text prior to arrival to clarify your preferred way of splitting the charges.

DAY OF DEPARTURE: CHECK OUT IS 10:30AM

We now offer contact-free check-out. You will receive an email the afternoon of your departure detailing your final charges. Changes can easily be made so please let us know of any inaccuracies. We greatly appreciate a text upon your departure so we can begin disinfection of your accommodation.

CHANGE OR ADD CREDIT CARD

TREETOP SOAKING CABANAS

The Cabanas sit high on the hillside behind the main buildings and have a stunning view of Fontana Lake and the Smoky Mountains.

FOR A ONE-OF-A-KIND & DREAMY EXPERIENCE, TRY A SOAKING RITUAL

BOOK SOAKING CABANA

RELAX WITH US

Enjoy a massage by highly talented therapists. Let us know your preferred treatments and Adelle, our spa director, will respond to your request as soon as possible. If you need a quicker response, just text us your preferred day and time.

MASSAGE MENU

HONOR MARKET

With 24/7 access to snacks, bath & body products, and travel essentials in our self-pay “Honor Market” you can satisfy that late night sweet tooth or replace a forgotten tooth brush. We are a trusting place & want your vacation to be hassle free. Honor Market is located in Building 4.

CREDIT CARD

VENMO PAYMENT

PAYPAL PAYMENT

WHAT YOU'LL LOVE

WI-FI LOUNGE & COFFEE

Located just past the arrivals building (look for the gray umbrellas) our lounge is available 24/7. Use the guest WiFi network and no password is needed. Please limit noise after 9pm in the lounge (reading or lounging only) as we have guests upstairs.

LENDING ITEMS & ICE MACHINE

Need more towels? Located on the top level of our lounge next to our ice machine, we have additional items for your use such as: towels, coffee makers, toasters, kitchen supplies, paper towels, bug spray, wasp spray and much more. Use items as you wish and simply leave on your kitchen table to be cleaned and returned.

LOUNGING CASITAS

Located just past the courtyard in the meadow, you'll find our new lounging casitas. Relax and soak up nature while enjoying the fresh mountain air.

ADDITIONAL INFORMATION

TRASH

Simply leave your trash by the curb and text us for pick up.

NEED RECOMMENDATIONS?

Text "Favorites" and we'll send you a list of our favorite restaurants, shops, and outfitters in Google Maps- ready for you to explore!

HAVE QUESTIONS?

We want to ensure you have a relaxing getaway, this is your time to escape and be stress free. We've put together a list of questions to help you...so that once you're here, you can unwind, unplug and soak up nature.

FAQ

TEXT: 828.202.4162

CALL: 800.742.6492

EMAIL: